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Caulco
Participant
February 8, 2026
Question

No carga de imagenes de referencia

  • February 8, 2026
  • 2 replies
  • 37 views

No puedo cargar imágenes de referencia desde mi PC o internet. Excepto en modelos Premium.

Me sugirieron que borrase la cache de internet, pero esto sólo funcionó una vez

2 replies

droopydog500
Community Manager
Community Manager
February 10, 2026

The most frequent cause of this problem is blocking by extensions such as add blockers. Try in private browsing mode/Incognito mode. If that works, try going through every extension and make sure adobe.com is on the allow list.

 

    droopy

Adobe Community Expert (not an Adobe employee)
J E L
Community Expert
Community Expert
February 8, 2026

Hi ​@Caulco, it can also be a browser problem. If you're using Firefox or Edge, try switching to an alternative browser like Chrome or Brave. If it’s still happening, can you post a screenshot or video recording?