no me deja generar videos y acabo de empezar con la prueba gratuita , queria probarlo para ver si me sirve con mi trabajo , para pagar el anual , pero si sigue asi me tendre q cambiar q solucion me dais?

Hi, youthful_Breezebdfd!

As a first step, could you try these quick fixes?

• Clear cache and cookies: Sometimes a simple refresh clears the block.

• Test in incognito mode: Browser extensions (like ad blockers) often interfere with generations.

If it's still failing, please share the following details so our team can investigate:

• A full-screen recording showing exactly what happens from start to finish.

• What exact error message are you receiving?

• Please share your exact prompt and the reference images, to understand if it’s within our Guidelines

Best,

Gabriel