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Participant
July 3, 2026
Answered

no me funciona la IA aunque tenga 4000 creditos

  • July 3, 2026
  • 2 replies
  • 10 views

no me funciona la IA en ninguna aplicación

    Correct answer Hajar Toutsi

    Hi henrry217,
    Thanks for reaching out.
     

    If you are encountering a specific error message or the interface is not behaving as expected, please provide the following:

    • A Full Screenshot: Please provide a screenshot of your application window, including your avatar in the upper right corner. Many errors have multiple causes; seeing the full context is much more helpful than a zoomed-in image of the error message alone.
    • System Details: Specify your Operating System (OS) and Browser (including version numbers).
    • Workflow Context:
      • Which Firefly function were you using? (e.g., Text to Image, Generative Fill, Text to Video, etc.)
      • Which model was selected? (e.g., Firefly Image 3, Image 4 Ultra, Imagen 3).
      • The full prompt you were using.
      • Copies of any reference images, keyframes, or original images used.

    Let us know once you have the details, we’re here to help.

    Hajar
    [Moved to questions]

    2 replies

    henrry217Author
    Participant
    July 3, 2026

    no me funciona la IA en todas las aplicaciones en no importa el modelo, función o dispositivo, ni funciones de IA en web.

    necesito ayuda 

    henrry217Author
    Participant
    July 3, 2026

    adjunto imagenes

    Hajar Toutsi
    Community Manager
    Hajar ToutsiCommunity ManagerCorrect answer
    Community Manager
    July 3, 2026

    Hi henrry217,
    Thanks for reaching out.
     

    If you are encountering a specific error message or the interface is not behaving as expected, please provide the following:

    • A Full Screenshot: Please provide a screenshot of your application window, including your avatar in the upper right corner. Many errors have multiple causes; seeing the full context is much more helpful than a zoomed-in image of the error message alone.
    • System Details: Specify your Operating System (OS) and Browser (including version numbers).
    • Workflow Context:
      • Which Firefly function were you using? (e.g., Text to Image, Generative Fill, Text to Video, etc.)
      • Which model was selected? (e.g., Firefly Image 3, Image 4 Ultra, Imagen 3).
      • The full prompt you were using.
      • Copies of any reference images, keyframes, or original images used.

    Let us know once you have the details, we’re here to help.

    Hajar
    [Moved to questions]