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Participant
July 3, 2026
Question

no me funciona la IA aunque tenga 4000 creditos

  • July 3, 2026
  • 6 replies
  • 32 views

no me funciona la IA en ninguna aplicación

    6 replies

    henrry217Author
    Participant
    July 3, 2026

    no me funciona la IA en todas las aplicaciones en no importa el modelo, función o dispositivo, ni funciones de IA en web.

    necesito ayuda 

    henrry217Author
    Participant
    July 3, 2026

     

    [PII removed by Mod] 

    Hajar Toutsi
    Community Manager
    Community Manager
    July 6, 2026

    Thanks henrry217,

    To move forward with troubleshooting this issue, could you please confirm if you experience this issue when using Adobe Firefly models, or does it only happen when selecting Partner models?

    Let us know, we’re here to help.

    Hajar

     

    Hajar Toutsi
    Community Manager
    Community Manager
    July 3, 2026

    Hi henrry217,
    Thanks for reaching out.
     

    If you are encountering a specific error message or the interface is not behaving as expected, please provide the following:

    • A Full Screenshot: Please provide a screenshot of your application window, including your avatar in the upper right corner. Many errors have multiple causes; seeing the full context is much more helpful than a zoomed-in image of the error message alone.
    • System Details: Specify your Operating System (OS) and Browser (including version numbers).
    • Workflow Context:
      • Which Firefly function were you using? (e.g., Text to Image, Generative Fill, Text to Video, etc.)
      • Which model was selected? (e.g., Firefly Image 3, Image 4 Ultra, Imagen 3).
      • The full prompt you were using.
      • Copies of any reference images, keyframes, or original images used.

    Let us know once you have the details, we’re here to help.

    Hajar
    [Moved to questions]