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Santiago Manuel Mures
Participant
August 19, 2026
解決済み

"No tienes acceso a esta función Ponte en contacto con tu administrador para solicitar acceso."

Me aparece este cartel al querer generar video con Firefly.

“No tienes acceso a esta función. Ponte en contacto con tu administrador para solicitar acceso.”

      droopydog500
      droopydog500解決！
      Community Manager
      August 20, 2026

      Hi ​@Santiago Manuel Mures,

      You need to contact the Adobe Administrator within your organisation. If you are not sure who that is, start with your IT department.

          droopy

      Adobe Community Expert (not an Adobe employee)
      スレッドで表示

      返信数 2

      droopydog500
      Community Manager
      droopydog500Community Manager解決！
      Community Manager
      August 20, 2026

      Hi ​@Santiago Manuel Mures,

      You need to contact the Adobe Administrator within your organisation. If you are not sure who that is, start with your IT department.

          droopy

      翻訳
      Adobe Community Expert (not an Adobe employee)
        N8.
        Community Expert
        N8.Community Expert
        August 20, 2026

        Hey ​@Santiago Manuel Mures 
        Are you on a Enterprise account or Student Account? If so then you may be limited by what features you have access to and getting this msg.

        If you are the owner / private account, try logging out of your Creative Cloud app and then log back in? This has helped me with other issues before.

        Cheers

        Nate

        翻訳
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