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Participant
July 13, 2026
Question

non funziona firefly

  • July 13, 2026
  • 1 reply
  • 18 views

Non funziona! non genera immagini

    1 reply

    Hajar Toutsi
    Community Manager
    Community Manager
    July 13, 2026

    Hi @giuseppet16253208,
    Thank you for bringing this to our attention.

    If you are encountering a specific error message or the interface is not behaving as expected, please provide the following:

    • A Full Screenshot: Please provide a screenshot of your entire browser or application window, including your avatar in the upper right corner. Many errors have multiple causes; seeing the full context is much more helpful than a zoomed-in image of the error message alone.
    • System Details: Specify your Operating System (OS) and Browser (including version numbers).
    • Workflow Context:
      • Which Firefly function were you using? (e.g., Text to Image, Generative Fill, Text to Video, etc.)
      • Which model was selected? (e.g., Firefly Image 3, Image 4 Ultra, Imagen 3).
      • The full prompt you were using.
      • Copies of any reference images, keyframes, or original images used.


    But if Firefly is producing results that are unexpected, poor quality, or not following your instructions, please include:

    • The Full Prompt: The exact text you entered into the prompt box.
    • Settings and Model: The specific model used and any other settings (such as aspect ratio, content type, or style strength).
    • Reference Images: A copy of any reference images or keyframes used to guide the generation.
    • Visual Examples: Please upload a copy of the "bad" generation so we can see exactly what the output looks like and tell us what is wrong if it is not obvious.


    Let us know the issue you’re having along with the needed details and we’ll be glad to help.

    Hajar
    [Moved to questions]