non riesco a visualizzare le pagine dei sottomanu sono bianche, uso win seven con chrome

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risco ad accedere all’account gratuito ma non risco a generare immagini e nessun’altra cosa perche mi restituisce sempre una pagina bianca

droopydog500

Community Manager

Hi @authentic_customera4d5,

Please note that Windows 7 is not a supported operating system for Firefly. It is also not supported by Microsoft, so it is recommended you upgrade to a supported operating system.

In addition, Chrome Version 113 is the minimum that can run Firefly, but Chrome stopped supporting Windows 7 at version 109.

Please upgrade.

droopy

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Adobe Community Expert (not an Adobe employee)

N8.

@authentic_customera4d5
Log out then back in to the Creative Cloud App, after you get a new subscription or change subscription.

Chrome incognito tends to work well for many users.
Nate

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Peru Bob

Community Expert

Try a different browser.

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