Skip to main content
Lanemi
Lanemi
Participant
April 12, 2026

None of the generation features are working on firefly for me

  • April 12, 2026
  • 1 reply
  • 7 views

None of the generation features are working on firefly for me. Has been yielding errors for a few days already. Tried changing browsers, gen models, nothing.

    1 reply

    Hajar Toutsi
    Community Manager
    Hajar ToutsiCommunity Manager
    Community Manager
    April 14, 2026

    Hi Lanemi,
    Thank you for writing to us.

    To be able to help you, please provide us with the following:

    • A screenshot of your credits balance and reset date from the Account menu (hide your email address)

    • A screenshot of the error occurring, showing the model, prompt and attaching the reference image if you’ve used any

    Let us know once you have these details, we’ll be happy to help you further.

    Hajar
    [Promoted to new topic]

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices