Skip to main content
C
Carder1
December 19, 2025
Answered

not able to purchase more credits

  • December 19, 2025
  • 1 reply
  • 83 views

I am getting a 500 server error whenever i try to buy more credits

Correct answer SamarthS

Hi @Carder1,

Apologies for the inconvenience. To assist you with the issue, we require your private account information, so we’re unable to provide support through the public forums. Please reach out to our chat team by clicking the chat bubble icon in the bottom right corner of this page: https://adobe.ly/4ajtsMi. We appreciate your patience. 

Thanks.

1 reply

S
SamarthSCorrect answer
Inspiring
December 19, 2025

Hi @Carder1,

Apologies for the inconvenience. To assist you with the issue, we require your private account information, so we’re unable to provide support through the public forums. Please reach out to our chat team by clicking the chat bubble icon in the bottom right corner of this page: https://adobe.ly/4ajtsMi. We appreciate your patience. 

Thanks.

^Sam
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices