Not allowed to produce first aid pet video

Subject: Request for review — non-graphic pet emergency video blocked by moderation

I am creating a promotional video for Taganize, an NFC dog identification tag that opens a personalized dog website when tapped with a compatible phone. No app is required. The website can provide owner contact information, veterinarian and emergency hospital contacts, medication and allergy information, and uploaded health records.

One video illustrates why having this information readily available matters during an unexpected emergency while hiking.

The intended scene is:

• A family walks along a woodland trail with their dog on a leash.

• A rattlesnake makes one brief strike to the dog’s lower front leg, immediately releases and retreats into the foliage.

• The dog recoils and lifts the bitten leg. Two small red puncture marks indicate the bite.

• The father kneels beside the dog with concern while the mother comforts their frightened child.

There is no large wound, torn flesh, flowing blood, prolonged attack or depiction of animal abuse. This is a fictional, AI-generated scene; no real animal is involved or harmed.

The purpose is to depict an accidental pet emergency and explain the value of quickly accessing the dog’s information and emergency contacts. We are not suggesting that the tag treats snakebite or replaces urgent veterinary care.

My generation attempts are being blocked with a message referring to community policy. Please review whether the moderation system is incorrectly flagging this non-graphic emergency scenario.

If the requested scene is prohibited, please identify the applicable policy and explain what changes would make it permissible while still clearly communicating that the dog experienced a snakebite. I am seeking a compliant way to tell this story, not to bypass your safeguards.

I can provide the exact prompt, reference images and a screenshot of the rejection message for review.

Thank you,
John Tengström
Founder, Taganize Inc.