Participant

Answered

Not sure why my images "violate guidelines" (image depicts children)

Forum|Forum|1 year ago
February 12, 2025
40 replies
25223 views

I attempted to generate video from two different photos of a man and his mother and a family walking in the woods. Both were immediately rejected. Then I used Firefly to generate an image of a man holding his daughter and tried to use that, but it was also rejected. I've attached these images here. I can find no reason that the system would reject these on a content-level. So any thoughts you have would be appreciated.

Audio and video

Correct answer SamarthS

Hi @Felix3LGato !

Thanks for pointing that out. Firefly currently avoids generating videos from images that include children. This is a careful step to make sure the model handles such content responsibly. We know it can be limiting, but it’s part of ensuring safety as the tool improves.

Thanks

Show previous replies

S

Scott22039795jleq

Participant

You're automation reviewing if images meet the guideline are inaccurately blocking an image that meets the shared guidelines.

droopydog500

Community Manager

Hello @Scott22039795jleq,

In image to video, the model will not use as a keyframe an image that depicts children. That is a current limitation of Firefly video.

My best,
droopy

Adobe Community Expert (not an Adobe employee)

A

Allison37192506siip

Participant

I submitted this picture as a starting frame and gave it the prompt of "Have everyone slowly shifting around and looking at each other playfully and lovingly as they line up for a photo shoot" and your system tells me I'm violating a user guideline.

In this day and age of AI.. where it's likely an AI that's deciding I've violated a guideline, wouldn't it help if your system told me WHAT I'd done wrong instead of "read these several reams of webpages and guess"?

Where did I go wrong?

droopydog500

Community Manager

Hello @Allison37192506siip,

At this time, image to video will not generate videos from keyframes that contain children. That is a current limitation of Firefly video.

droopy

Adobe Community Expert (not an Adobe employee)

A

Allison37192506siip

Participant

so should the guidelines be updated from " [Can not]....Depict nude minors or minors in a s*xual manner"

To "Cannot depict minors in any manner"?

So that they reflect the actual rules?

[Update: lol, I can't actually quote the guidelines here because of word censoring..]

M

Med Lyn

Participant

i created an image using firefly from text to image. then i added the image reference to create a video, and i got "can't load" cause it doesnt match the user guidelines!

Why is this happening???

droopydog500

Community Manager

Hello @Med Lyn,

The issue most likely is that currently, image to video will not generate videos from images that depict what it believes are children.

My best,
droopy

Adobe Community Expert (not an Adobe employee)

S

stefanb89086155

Participant

"Unable to load

We cannot process the description because the reference image
does not meet our user guidelines.

You can upload a different image and try again."

What is wrong with using this image? It was created in firefly text to image.

Firefly image to video seems completely useless!

droopydog500

Community Manager

Hello @stefanb89086155,

Firefly video currently has a restriction that it will not generate a video where a keyframe has what it believes is a depiction of a child. That restriction is regardless of the origin of the image used in the keyframe.

My best,
droopy

Adobe Community Expert (not an Adobe employee)

R

R Avila

Participant

The Firefly would not allow me to generate a image to video for the company im working for (please see the attached).

And gives this warning:
"We can't process this prompt because the reference image doesn't meet our User Guidelines. You can upload another image and try again."

I was able to generate it via Kling Ai but ideally would prefer to use firefly that already has a subscription then paying for a new one Thank you

Kartika Rawat

Community Manager

Hi R Avila!

Sorry about that. I'm merging your thread here since it’s part of a similar discussion.

Thanks,
KR

D

default4g5akvfhllji

Participant

Hello,

I'm having this same issue, even though the image doesn't show a child. It's clearly a grown up woman. So what can I do to make it work?

Many thanks for your help,

Diego

droopydog500

Community Manager

Hello @default4g5akvfhllji,

Unfortunately, I think this is also the child filter. I am not aware of a way around it without altering the image (to make the person appear older). When I altered the image to make the person older, the generation worked.

My best,
droopy

Adobe Community Expert (not an Adobe employee)

F

Frama77

Participant

Why can't I generate a video from my photos? I always get this message: I have tried with different photos

Unable to load
We cannot process this request because the reference image does not comply with our usage guidelines. You can upload another image
and try again.

droopydog500

Community Manager

Hello @Frama77,

Thank you for your message.

Most likely, it believes that image contains a child and the beta model will not generate videos from keyframes it believes contain children. That is a restriction of the beta.

Thanks,
droopy

Adobe Community Expert (not an Adobe employee)

C

Christoph32481183yiec

Participant

Seit Tagen und sogar Wochen versuche ich, die Beta Version von "Video aus Bild erstellen" auszuprobieren.
Meine Credits reichen für diese Aktion. (Es ist übrigens unerhört, so viele Credits für die Aktion zu berechnen!).
Dennoch ist das Ergebnis immer dasselbe:
Fehlermeldung (ungefährer Wortlaut): "Da hat etwas nicht geklappt. Bitte versuche es zu einem späteren Zeitpunkt noch einmal".

Das geht so, unabhängig davon, ob ich ein oder zwei Bilder verwende oder zu welcher Tages- oder Nachtzeit ich es probiere.

Meine beiden Bilder für Szenenanfang und Szenenende füge ich dieser Meldung bei. Geplant ist die Visualisierung des Alterns vom Kind zum Erwachsenen.

droopydog500

Community Manager

Hello @Christoph32481183yiec,

Thank you for your message. I have merged your message into this thread.

Firefly image to video will not generate videos from images of children. This is a restriction in the beta version.

My best,
droopy

Adobe Community Expert (not an Adobe employee)

C

Christoph32481183yiec

Participant

I also tried the Image with the adult person only. Same result.

M

michaels78909240

Participant

I am a photographer and I was really excited to try adobe firefly on some sports portraits that I have taken. I uploaded one of my favorite images from a recent shoot and I added smoke and edited.... I wanted to make the smoke move but got the following message:

Can't load

We can't process this prompt because the reference image
doesn't meet our User Guidelines. You can upload another
image and try again.

Can anyone tell me what is wrong with the image???

O

Oh.N8

Hey @michaels78909240

It could be that the image is hard for Firefly to determin what the image is exactly.
It is a very cool image. It's just a bit dark and smoky. (Just an observation.)

The glove over his face could also be causing some "confusion" for Firefly.

Consider making the image clearer and brighter.

Cheers

O. Nate

M

michaels78909240

Participant

Thank you for your insight!

M

melodic_cascade4553

Participant

AI generator is not working most of the time. saying my images dont meet guidelines??!!! But there is nothing wrong with them! How does this violate guidelines??

droopydog500

Community Manager

Hello @melodic_cascade4553,

Thank you for your message.

Firefly image to video will not generate videos from images of children. This is a restriction in the beta version.

Thanks,
droopy

Adobe Community Expert (not an Adobe employee)

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