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H_Silvia
Participant
September 7, 2023
Answered

Nothing is showing up when a photo is uploaded.

  • September 7, 2023
  • 2 replies
  • 245 views

I am trying to use the generative fill on a photo, but it won't show me the image so I can edit.

    This topic has been closed for replies.
    Correct answer H_Silvia

    The solution ended up being make the image smaller. I didn't realize the picture I was sent was so large. I scaled it down and it worked. Having a message pop up after upload telling me this was the issue would have been helpful rather than trail and error and digging through the Help page. This just made me think it wasn't working rather than an error on my part.

    2 replies

    H
    H_SilviaAuthorCorrect answer
    Participant
    September 16, 2023

    The solution ended up being make the image smaller. I didn't realize the picture I was sent was so large. I scaled it down and it worked. Having a message pop up after upload telling me this was the issue would have been helpful rather than trail and error and digging through the Help page. This just made me think it wasn't working rather than an error on my part.

    CMass
    Community Manager
    CMassCommunity Manager
    Community Manager
    September 7, 2023

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