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Exuberant_multitalent83af
Participant
August 26, 2026
Question

Nothing works. What do you expect me to pay for?

  • August 26, 2026
  • 1 reply
  • 15 views

None of the models work for editing an image that I uploaded. This app is a fraud. Any generation prompt just throws an error message or ‘Sorry, our servers are melting right now. Too many people are generating - standby and we'll be back soon’. And this has happened for the past 2 hours. I have not gotten this to work ONCE.

 

      1 reply

      Community Manager
      Matt DelargeCommunity Manager
      August 27, 2026

      Hi Exuberant_multitalent83af,

      Could you try signing out of the Creative Cloud app and then signing back in? If you recently made any changes to your plan, this might help refresh the account and resolve the issue.
       

      It’d also be really helpful if you could share a full-screen image or a recording of your workflow, including what happens when you run into the issue. That should give us a better idea of what’s going on.
       

      (Just make sure to hide your email address and any other personal information before sharing the details).

      Thanks

      Matt

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