Ohne entsprechende Benutzung sind meine Credits gefallen auf 0/4500
Credits ohne Benutzung abgezogen und jetzt auf “0/4500 credits left”
Credits ohne Benutzung abgezogen und jetzt auf “0/4500 credits left”
Hi ms,
Thanks for writing in.
Generative credits are shared across the AI features in Creative Cloud, so usage in Photoshop (Generative Fill, Generative Expand) or Express can draw down the same balance you see in Firefly. That's the most common reason for a drop that doesn't line up with activity inside Firefly itself.
A good next step: pull up your generation history and go through it file by file. Each entry shows the credits used for that specific generation, so you'll be able to spot where the balance went even if some of it happened outside Firefly.
Please check this page’s FAQ for more info on how credits work across apps
If you go through your history and the numbers still don't add up, let us know here and we can dig further.
Hajar
[Moved to questions]
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.