On my account I have 500/500 credits. But when I try to generate pictue it writes I have insufficient amount of credits a offers me some plans. Why I can´t use credits I have?

Hi ThorkenOne,
Thanks for bringing this up!

To help figure out what’s going on, could you let us know which Adobe plan you’re on? We also need you to share a screenshot of your credits balance and reset date, you’ll find those under your Account icon in the top right of the Firefly page. (make sure to cover any personal info like your email before posting)


Once we have that, we’ll be able to clear things up for you!

Hajar