Participant

Question

Overcharging Premium Credits ??

Forum|Forum|1 month ago
April 25, 2026
2 replies
28 views

I am new to firefly. I purchased 2500 credits and generated 38 images. Each time before I clicked “generate” the site showed I would use 1 credit each generation. But somehow I used 1520 credits. So I am being charged 40 credits each, yet it said it would be 1. why?

Community Expert

Community Expert

Strange. There’s no model that I’m aware of that only charges 1 credit. If it’s not 0, the minimum is otherwise. 10, depending on the model.

Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.

DraftingGirlAuthor

Participant

strange. i wonder why mine always said 1. this was my first time using the premium credits so i had no idea that wasn’t correct.

Community Expert

Community Expert

What model were you using?

DraftingGirlAuthor

Participant

I believe the nana banana. which does say 20 credits now. but when i was using it it always said 1 credit.