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DraftingGirl
Participant
April 25, 2026
Question

Overcharging Premium Credits ??

  • April 25, 2026
  • 2 replies
  • 28 views

I am new to firefly. I purchased 2500 credits and generated 38 images. Each time before I clicked “generate” the site showed I would use 1 credit each generation. But somehow I used 1520 credits. So I am being charged 40 credits each, yet it said it would be 1. why?

    2 replies

    daniellei4510
    Community Expert
    Community Expert
    April 25, 2026

    Strange. There’s no model that I’m aware of that only charges 1 credit. If it’s not 0, the minimum is otherwise. 10, depending on the model.

    Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.
    DraftingGirl
    Participant
    April 25, 2026

    strange. i wonder why mine always said 1. this was my first time using the premium credits so i had no idea that wasn’t correct. 

    Peru Bob
    Community Expert
    Community Expert
    April 25, 2026

    What model were you using?

    DraftingGirl
    Participant
    April 25, 2026

    I believe the nana banana. which does say 20 credits now. but when i was using it it always said 1 credit.