Participant

Answered

P: Not sure why my images "violate guidelines" (image depicts children)

Forum|Forum|1 year ago
February 12, 2025
43 replies
26510 views

I attempted to generate video from two different photos of a man and his mother and a family walking in the woods. Both were immediately rejected. Then I used Firefly to generate an image of a man holding his daughter and tried to use that, but it was also rejected. I've attached these images here. I can find no reason that the system would reject these on a content-level. So any thoughts you have would be appreciated.

Audio and video

Correct answer droopydog500

UPDATE: as of March 19, 2026

While Firefly models and most partner models have restrictions that do not permit children to be used in keyframes in video generation, the Runway Gen-4.5 and Kling 2.5 Turbo do allow children in keyframes.

droopy

Show previous replies

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Christoph32481183yiec

Participant

Seit Tagen und sogar Wochen versuche ich, die Beta Version von "Video aus Bild erstellen" auszuprobieren.
Meine Credits reichen für diese Aktion. (Es ist übrigens unerhört, so viele Credits für die Aktion zu berechnen!).
Dennoch ist das Ergebnis immer dasselbe:
Fehlermeldung (ungefährer Wortlaut): "Da hat etwas nicht geklappt. Bitte versuche es zu einem späteren Zeitpunkt noch einmal".

Das geht so, unabhängig davon, ob ich ein oder zwei Bilder verwende oder zu welcher Tages- oder Nachtzeit ich es probiere.

Meine beiden Bilder für Szenenanfang und Szenenende füge ich dieser Meldung bei. Geplant ist die Visualisierung des Alterns vom Kind zum Erwachsenen.

droopydog500

Community Manager

Hello @Christoph32481183yiec,

Thank you for your message. I have merged your message into this thread.

Firefly image to video will not generate videos from images of children. This is a restriction in the beta version.

My best,
droopy

Adobe Community Expert (not an Adobe employee)

C

Christoph32481183yiec

Participant

I also tried the Image with the adult person only. Same result.

M

michaels78909240

Participant

I am a photographer and I was really excited to try adobe firefly on some sports portraits that I have taken. I uploaded one of my favorite images from a recent shoot and I added smoke and edited.... I wanted to make the smoke move but got the following message:

Can't load

We can't process this prompt because the reference image
doesn't meet our User Guidelines. You can upload another
image and try again.

Can anyone tell me what is wrong with the image???

O

Oh.N8

Hey @michaels78909240

It could be that the image is hard for Firefly to determin what the image is exactly.
It is a very cool image. It's just a bit dark and smoky. (Just an observation.)

The glove over his face could also be causing some "confusion" for Firefly.

Consider making the image clearer and brighter.

Cheers

O. Nate

M

michaels78909240

Participant

Thank you for your insight!

M

melodic_cascade4553

Participant

AI generator is not working most of the time. saying my images dont meet guidelines??!!! But there is nothing wrong with them! How does this violate guidelines??

droopydog500

Community Manager

Hello @melodic_cascade4553,

Thank you for your message.

Firefly image to video will not generate videos from images of children. This is a restriction in the beta version.

Thanks,
droopy

Adobe Community Expert (not an Adobe employee)

D

David25679961ibnn

Participant

Im having the same issue, can't generate anything this was such a waste of money. Adobe firefly is a a scam anyone reading this don't bother paying for this you will not be able to generate anything!

M

Michele22690682924h

Participating Frequently

I generated an image of a manga girl with long hair using Firefly, and I wanted to animate the hair with the video generation. However, when I upload my image and start the generation, a message appears saying that the uploaded image does not comply with Firefly's guidelines. I find it strange that you allow me to generate an image, only to then tell me that it doesn't meet your parameters.

droopydog500

Community Manager

Hello @Michele22690682924h,

It is a limitation of the Firefly video beta that it will not generate videos from keyframes containing children.

My best,
droopy

Adobe Community Expert (not an Adobe employee)

M

Michele22690682924h

Participating Frequently

Thank you

elygraf

Participant

We can't process this prompt because the reference image
doesn't meet our User Guidelines. You can upload another
image and try again.

I used an illustration of kids and gifts and toys, and father and baby smiling at each other. what is the wrong with your ai detection?

droopydog500

Community Manager

Hello @elygraf,

Thank you for your message. I am sorry you are having this problem.

The beta version of image to video will not generate videos from images containing children. That is why it would not generate the videos. It is a cautious approach to ensure the model is ready for depicting children from images.

Thanks,
droopy

Adobe Community Expert (not an Adobe employee)

M

Michele22690682924h

Participating Frequently

Thank you

M

mathias_garnier4845

Participant

Systématiquement, l'interface indique :

Chargement impossible

Nous ne pouvons pas traiter ce prompt car l’image de référence
ne respecte pas nos consignes d’utilisation. Vous pouvez
charger une autre image et réessaye.

Il s'agit pourtant d'une simple photo de portrait famille pour laquelle j'ai évidemment tous les droits d'utilisation... je ne comprends pas pourquoi ça ne fonctionne pas. Merci de revenir vers moi.

droopydog500

Community Manager

Hello @mathias_garnier4845,

Thank you for your message. I am sorry you are having this problem.

The beta version of image to video will not generate videos from images containing children. That is why it would not generate the videos. It is a cautious approach to ensure the model is ready for depicting children from images.

Thanks,
droopy

Adobe Community Expert (not an Adobe employee)

S

Simon256537531dlv

Participant

Mein hochgeladenes Bild für Image to Video entsprach nicht den Nutzerbedingungen. Es ist aber weder angsteinflößend, verstörend, pornografisch oder sonsitiges.

droopydog500

Community Manager

Hello @Simon256537531dlv,

Thank you for your message. I am sorry you are having this problem.

The beta version of image to video will not generate videos from images containing children. That is why it would not generate the videos. It is a cautious approach to ensure the model is ready for depicting children from images.

Thanks,
droopy

Adobe Community Expert (not an Adobe employee)

F

FireDzine

Participant

I kept trying to have Firefly generate a video of my younger twin sisters dancing ballet. Today is their birthday and I have a photo of them in their tutus, but Firefly refuses to make the video. There is NOTHING obscene about the photo. It is of my sisters when they were 10 years old in their tutus. What gives?

It reminds me of Generative Fill when I was trying to fix a blurred finger in a portrait I was editing and it woouldn't allow it because it thought the image was obscene.

Time to adjust your guidleines or make your AI a little smarter.

droopydog500

Community Manager

Hello @FireDzine,

Thank you for your message. I am sorry you are having this problem.

The beta version of image to video will not generate videos from images containing children. That is why it would not generate the videos. It is a cautious approach to ensure the model is ready for depicting children from images.

Thanks,
droopy

Adobe Community Expert (not an Adobe employee)