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Forum|Forum|1 year ago
May 6, 2025
2 replies
236 views

Desktop

droopydog500

Community Manager

Hello @fflavioab,

Thank you for your message.

Can you please try doing a hard reload in the browser window by pressing "<SHIFT>" while hitting the reload/refresh button in the browser?

If that does not work, please tell us you the OS and browser you are using and their version numbers.

Thanks,
droopy

Adobe Community Expert (not an Adobe employee)

O

Oh.N8

Hey @fflavioab

A few suggestions:
1) Clear your cache
2) Open in a different browser
3) Open a different tab

Bonus
shut off and turn on your computer
Get back to us if the issue continues.

Cheers

O.Nate

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