Paid for firefly but saying I don't have a firefly subscription
I bought the 9.99$ a month adobe firefly but when I try and use it it says I don't have the paid version and that I have to re-buy it. I already have been charged too.
I bought the 9.99$ a month adobe firefly but when I try and use it it says I don't have the paid version and that I have to re-buy it. I already have been charged too.
Hi mikey_7116!
I'm sorry about that. In order to assist you with the issue, we require your private account information, so we’re unable to provide support through the public forums. Please reach out to our chat team by clicking the chat bubble icon in the bottom right corner of this page: https://adobe.ly/4dIdAmh
Let us know if you have any questions.
Thanks
^KR
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