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Anonymous
May 11, 2024
Question

Payment taken twice

  • May 11, 2024
  • 1 reply
  • 216 views

Payment is being taken twice a month without any say, I cancelled my subscription last night and was charged again instead 

    This topic has been closed for replies.

    1 reply

    droopydog500
    Community Manager
    droopydog500Community Manager
    Community Manager
    May 11, 2024

    Hello @Dominic373265220dxm,

     

    I am sorry you are experiencing this problem.

     

    This is a community support forum for Adobe customers. We cannot help with account issues here. You will need to contact Adobe Customer Care directly. https://helpx.adobe.com/contact.html

     

    Start a chat, type in 'real agent' to ensure you get a person rather than a bot.

     

    If your browser blocks the Chat window, try the troubleshooting tips here:

    https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

     

    You can also send a message through X (formerly Twitter) to @AdobeCare.

     

    Do not reply to PMs in this forum from people saying the work for Adobe—they are likely to be scammers.

     

        droopy

    Adobe Community Expert (not an Adobe employee)
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