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Participant
August 26, 2026
Question

Por favor arreglen la interfaz, es increible la cantidad de veces que se cuelga, es inusable.

  • August 26, 2026
  • 1 reply
  • 15 views

Por favor arreglen la interfaz, es increible la cantidad de veces que se cuelga, es inusable.
Apenas entras muchas veces no te deja setear nada, no funciona nada. 
Es increible tambien la cantidad de veces que se caen los modelos, estas generando videos y de la nada sale error. Y asi esta un buen rato hasta que vuelve. 
Cuando vuelve, se tilda toda la interfaz nuevamente. 
Pague la suscripcion mas cara y no la estoy pudiendo utilizar realmente es desastrozo como funciona.
Primera y ultima vez.

Me refiero a toda la interfaz de generacion de video e imagenes de adobe Firefly.

    1 reply

    N8.
    Community Expert
    August 26, 2026

    Hey ​@Gleeful_epicnessfbbe 
    Help us. Help you.
    We want to assist you and help resolve the challenges you are encountering. Things not working as expected is frustrating.

    Could you provide more information; so, the team can proceed to troubleshoot? Without the requested information it is difficult to assist you and resolve the issue.

    A video would be best for us to see what you are experiencing.


    A full screenshot or short video:  Please provide a screenshot or video of your entire browser or application window, including your avatar in the upper right corner. Many errors have multiple causes; seeing the full context is much more helpful than a zoomed-in image of the error message alone.
    >>Make sure to remove person details: email address, name... before posting<<

    • System Details: Specify your Operating System (OS) and Browser (including version numbers).
    • Workflow Context:
      • Which Firefly function were you using? (e.g., Text to Image, Generative Fill, Text to Video, etc.)
      • Which model was selected? (e.g., Firefly Image 3, Image 4 Ultra, Imagen 3).
      • The full prompt you were using.
      • Copies of any reference images, keyframes, or original images used.
         

    Note: Here’s a useful article explaining the most common reasons that trigger the error you’ve been seeing.

     

    Cheers

    Nate