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tbjaroszewski
tbjaroszewski
Participant
January 29, 2026
Open for Voting

problem with eating credits

  • January 29, 2026
  • 1 reply
  • 19 views
The problem with credits being consumed is that despite entering a new prompt, it keeps generating the same images and consuming credits for each identical image. I enter new prompts to edit the image, and Firefly keeps generating the same image and charging 40 credits for each generated image, even though they are identical. This is a major problem because I had to buy another credit pack, and FireFly is consuming them by not generating new images or following my instructions.

      1 reply

      Hajar Toutsi
      Community Manager
      Hajar ToutsiCommunity Manager
      Community Manager
      February 2, 2026

      Hi tbjaroszewski, 
       

      Thanks for letting us know what’s going on. 

      I can imagine how frustrating it feels to see credits being used while the same image keeps appearing. That’s definitely not the experience we want for you, and I’d like to look into this
       

      To understand what’s heppening, could you share a few details?

      • The prompt you used

      • Whether you were editing an existing image or starting fresh

      • Whether you were deleting the seed or keeping it with each edit

      • A screenshot showing the repeated generations
         

      Just to clarify: credits are the cost for each generation, and while I can’t promise any adjustments, the details above will help us understand the situation and see what might be causing the repeats.
       

      Thanks again for taking the time to report this, let us know what you find.

      Hajar


       

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