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DemirB
Participant
January 16, 2024
Question

Problem with firely

  • January 16, 2024
  • 1 reply
  • 154 views

Hello,

I was using firefly as usual and for no reason, it does'nt work and tell me that i have a connection problem.

When I go firefly online, I can't see my credits anymore and when I try to access to one of the option, I got nothing, the page load and nothing happen, juste a blanck screen.

    This topic has been closed for replies.

    1 reply

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    April 2, 2024

    Did you try and log out of your Creative Cloud account and then in again?

      Kartika Rawat
      Community Manager
      Kartika RawatCommunity Manager
      Community Manager
      April 3, 2024

      Hi there!

      In addition to Monika Gause's suggestions. Can you also try changing the browser and see if that helps?

       

      Thanks,

      KR

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