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28092709vo02
Participant
March 3, 2025
Question

Problema generar video

  • March 3, 2025
  • 2 replies
  • 77 views

Necesito trabajar y no puedo crear videos. Contínuamente me aparece "Ha habido un problema. Inténtalo de nuevo más tarde".

    2 replies

    marce1111
    marce1111
    Participant
    March 23, 2026

    Me pasa exactamente lo mismo, y ya compre creditos hoy

     

    droopydog500
    Community Manager
    droopydog500Community Manager
    Community Manager
    March 4, 2025

    Hello @28092709vo02,

    Thank you for your message. 

     

    Can you please tell us what OS and browser you are using and their version numbers? Also, can you please provide a screen shot of the whole browser window when this error is happening? And finally, is the aspect ratio of your keyframes exactly 16:9?


    Thanks,
        droopy

    Adobe Community Expert (not an Adobe employee)
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