problemas na imagem no firelfy adobe

Forum|Forum|12 days ago
August 28, 2026
6 replies
47 views

Olá, eu estou passando por isso a 1 semana, eu tento criar imagens mas aparece essa mensagem "Ocorreu um erro, tente novamente mais tarde" E parece que é somente no meu computador, no celular vai normalmente (Estou no site no Chrome), queria saber por que isso acontece

Firefly

Correct answer Precious_Ripple0477

eu fiz um teste
loguei outra conta no navegado
e acessei mesma conta que uso pra cria imagens
e funciono
é estranho isso porque na conta que eu uso normalmente no chrome da aquele erro infernal

N8.

@Mystic_leader6eb8 @Precious_Ripple0477

Help us. Help you.
Sorry to hear you're running into that "Something went wrong" error. Could you provide more information; so, the team can proceed to troubleshoot? Without the requested information it is difficult to assist you and resolve the issue.

Something went wrong troubleshooting

A Short video or Full Screenshot : Please provide a screenshot of your entire browser or application window, including your avatar in the upper right corner. Many errors have multiple causes; seeing the full context is much more helpful than a zoomed-in image of the error message alone.
>>Make sure to remove person details: email address, name... before posting<<

System Details: Specify your Operating System (OS) and Browser (including version numbers).
Workflow Context:
- Which Firefly function were you using? (e.g., Text to Image, Generative Fill, Text to Video, etc.)
- Which model was selected? (e.g., Firefly Image 3, Image 4 Ultra, Imagen 3).
- The full prompt you were using.
- Copies of any reference images, keyframes, or original images used.

Other suggestions

Try a different web browser (or an Incognito/Private window) to rule out browser extensions or cache issues.
Disable any active VPN, ad-blockers, or strict firewall settings temporarily.
Clear your browser's cache and cookies (see image below):

For more details and additional troubleshooting steps, you also check this article as well!
Cheers

Nat

P

Precious_Ripple0477

Participant

modelo selecionado gpt
eu fiz um teste
logei outra conta no navegado
e acessei a mesma conta que uso pra criar imagens
e funciono
é estranho isso porque na conta que eu uso normalmente no chrome daquele erro
eu testei com vpn mesmo erro
eu la limpei cache e cookies foi uma das primeiras coisas que eu fiz

eu estou usando a função de criaçao de imagem

parece que tira bloqueador resolveu aparentemente
mas sinceramente e muito chato esse bug

N8.

Hey @Mystic_leader6eb8
Could you try deleting the files that are not working? You may have a bad seed. Make sure to delete the files that are not working to prevent having a bad seed.

How to Delete multiple Files

Delete multiple files

Cheers

Nate

M

Mystic_leader6eb8Author

Participating Frequently

acabei de testa
nao resolveu continua o mesmo problema
a e uma coisa é em todas as contas incluindo as que eu mal usei

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