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isabelle_poyer9002
Participant
August 21, 2025
Answered

Problème de connexion à firefly

  • August 21, 2025
  • 2 replies
  • 123 views

Bonjour, j'ai photoshop et firefly et depuis près de 5 jours, impossible de générer quoi que ce soit, ça me dit qu'il faut que je vérifie ma connexion alors que tout fonctionne bien chez moi. J'ai tout esssayé, changer le fichier host, couper mon antivirus et firewall et je n'arrive à rien.

Merci d'avance pour votre aide

Correct answer droopydog500

If you are having the problem on a work network, please point your IT department to this help article: Domains to be allowed for Adobe apps & services to function correctly.

 

    droopy

2 replies

droopydog500
Community Manager
droopydog500Community ManagerCorrect answer
Community Manager
September 10, 2025

If you are having the problem on a work network, please point your IT department to this help article: Domains to be allowed for Adobe apps & services to function correctly.

 

    droopy

Adobe Community Expert (not an Adobe employee)
N
Community Expert
Nite-StianCommunity Expert
Community Expert
September 7, 2025

Hey! 

 

If I understand correctly you can use Firefly at home but not outside the home? What kinda Wifi-connection is it when you run into problems?

Make sure you still have generative credits, and that your computer doesnt run a lot of other programs that require an internetconnection. 

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