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philippe_9123
Dec 13, 2025 12:02 PM UTC
Answered

Probleme paiement

Bonjour j ai souscris une offre et j ai ete debité de plus ou moins 9 euros 

Pourtant firefly me dit que je n ai pas d offre ni de compte....

pouvez vous me confirmer l echec de la trasanction ou si quelque chose a été mal fait 

 

N8.
N8.Correct answer
Dec 13, 2025 8:06 PM UTC

Hey @philippe_9123 

Apologies for the inconvenience. To assist you with the issue, we require your private account information; therefore, we’re unable to provide support through the public forums. Please reach out to our chat team by clicking the chat bubble icon in the bottom right corner of this page: https://adobe.ly/4qazbc1.

 

Cheers

Nate

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N8.
Community Expert
N8.Community ExpertCorrect answer
Dec 13, 2025 8:06 PM UTC

Hey @philippe_9123 

Apologies for the inconvenience. To assist you with the issue, we require your private account information; therefore, we’re unable to provide support through the public forums. Please reach out to our chat team by clicking the chat bubble icon in the bottom right corner of this page: https://adobe.ly/4qazbc1.

 

Cheers

Nate

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