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PhilipVD
Participant
June 11, 2026
Answered

Ray 3.14 is unavailable at the moment.

  • June 11, 2026
  • 7 replies
  • 31 views

Ray 314 always says:  it is unavailable.  No matter what prompt.

    Correct answer Hajar Toutsi

    Hi everyone,
    Thanks for bringing this to our attention.

    We were able to reproduce the same error. Firefly accepts the generation request without any issue, but when it routs to Luma's Ray 3.14 API, Luma's servers returned a 'service unavailable' error on their end. Firefly has no control over that.
     

    This is a temporary Luma outage, not a Firefly bug. Just try again once Luma's service recovers. If it keeps failing over the next hour or so, it's worth checking Luma's status page to see if there's an ongoing incident.

    Hajar
    [Moved to questions]

    7 replies

    Hajar Toutsi
    Community Manager
    Hajar ToutsiCommunity ManagerCorrect answer
    Community Manager
    June 11, 2026

    Hi everyone,
    Thanks for bringing this to our attention.

    We were able to reproduce the same error. Firefly accepts the generation request without any issue, but when it routs to Luma's Ray 3.14 API, Luma's servers returned a 'service unavailable' error on their end. Firefly has no control over that.
     

    This is a temporary Luma outage, not a Firefly bug. Just try again once Luma's service recovers. If it keeps failing over the next hour or so, it's worth checking Luma's status page to see if there's an ongoing incident.

    Hajar
    [Moved to questions]

    PhilipVD
    PhilipVDAuthor
    Participant
    June 1, 2026

    Yeah it is still not working.

    kaya58
    Participant
    June 1, 2026

    System takes the payment directly every month, but this problem remains unresolved..

    heavy_5647
    Participant
    June 1, 2026
    Similarly, it hasn't been working for 1 day.
    ArmandoLanderos
    Participant
    June 1, 2026

    I am encountering the same issues as well. Doesn’t matter what prompt or reference photo used (if any). Other models generate fine. 

    PhilipVD
    PhilipVDAuthor
    Participant
    May 31, 2026

    Yes for hours now, none of the Lumalabs Ray models are working. 

    shipramittal
    Participant
    May 31, 2026

    Ray3.14 is not working right now
    When I try to generate text to video using Ray 3.14 it says 

    Something went wrong

    Please try again later.