Skip to main content
nicolediazyeah
nicolediazyeah
Participant
March 7, 2026
質問

Recien adquirimos el plan y ya no me deja crear imagenes

recien adquiri el plan ayer y ya no me deja crear mas imagenes porque dice que se acabaron los creditos generativos

    返信数 1

    Hajar Toutsi
    Community Manager
    Hajar ToutsiCommunity Manager
    Community Manager
    March 9, 2026

    Hi nicolediazyeah,

    Thank you for sharing this
     

    To better assist you, could you confirm whether the plan you purchased included a free trial? It’s possible you’re on a 7‑day trial, which provides a limited number of generations for Standard and Premium features. From what you’ve described, it seems those generations may already have been used.

     

    Please share your plan details so we can look into this further.


    Hajar

    [Moved to questions]

    nicolediazyeah
    nicolediazyeah作成者
    Participant
    March 9, 2026

    Hola, compramos el plan Adobe Firefly Standard. Supuestamente tiene una duracion de 1 mes con 2000 creditos, no creo que 1 día haya consumido todos los creditos 

     

    Hajar Toutsi
    Community Manager
    Hajar ToutsiCommunity Manager
    Community Manager
    March 9, 2026

     

    nicolediazyeah The free trial lasts for 7 days. During this period, you get a limited number of generations to test Standard and Premium features. The trial can be canceled at any time without charge.

    If the trial ends without cancellation, your subscription begins and you’ll receive your allotted credits (2,000 credits). These credits are completely separate from the limited generations offered during the free trial.

    Let us know if you have any other questions.

    Hajar

    契約条件Accessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices