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Dec 18, 2025 9:28 PM UTC
Answered

Reference image doesn't meet our User Guidelines

I'm trying to animate a family portrait, but I get this message: We can't process this prompt because the reference image doesn't meet our User Guidelines.

 

I'm wondering why it says that. I have attached the image in violation.

 

Any insight would be greatly appreciated.

 

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daniellei4510
daniellei4510Correct answer
Community Expert
Dec 18, 2025 9:37 PM UTC

Firefly won't animate images with children in them.

Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.

2 replies

daniellei4510
Community Expert
daniellei4510Community ExpertCorrect answer
Community Expert
Dec 18, 2025 9:37 PM UTC

Firefly won't animate images with children in them.

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Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.
Dec 18, 2025 10:56 PM UTC

Thanks for letting me know. This is a bummer 😞

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