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Lolo Morantiez
Participant
May 2, 2024
Answered

Remboursement de crédits achetés pour un an

  • May 2, 2024
  • 1 reply
  • 231 views

Bonjour, je viens d'acheter pour an de crédits FIREFLY à 54€ et avec l'arrivée de Photoshop Beta, Illustrator Beta et Indesing Beta, c'est redondant.

Je souhaiterais être remboursée. 

Comment puis-je faire?

Merci par avance.

Lolo.

This topic has been closed for replies.
Correct answer Kevin Stohlmeyer

@Lolo Morantiez contact Adobe Support Go to https://helpx.adobe.com/contact.html and log into the site. Click the chat pod on the bottom right and type AGENT to get a real person who can help. Be patient 1:1 customer care puts you in a queue.

1 reply

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
May 2, 2024

@Lolo Morantiez contact Adobe Support Go to https://helpx.adobe.com/contact.html and log into the site. Click the chat pod on the bottom right and type AGENT to get a real person who can help. Be patient 1:1 customer care puts you in a queue.

Lolo Morantiez
Participant
May 2, 2024
Thank you very much Kevin for your help. I admit that I have been looking for a while. Wonderful evening.