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Participant
June 15, 2026
Question

Remove background In Firefy

  • June 15, 2026
  • 3 replies
  • 27 views

Try to remove background using Firefly background remover on 6/9/26 at 2:44pm, procese is still ongoing. 

How long will it take to complite the process?

 

    3 replies

    Kartika Rawat
    Community Manager
    Community Manager
    June 19, 2026

    Hi thawng_5132!

    Sorry about the trouble. 199 images are a very large batch. Large batches increase the risk of the job hanging, silently timing out, or being deprioritized in the queue. Could you try canceling and restarting in smaller batches?

     

    Let us know how it goes.

    Thanks,

    Kartika

     

    moved to questions

     

    June 18, 2026

    Hey ​@thawng_5132 
    of course not…
    In cases like this, a quick reply back indicating something was off is a kind reminder. 
    If we don’t hear back… the issue could have been resolved.

    Communication is important.

    Nate

    Participant
    June 18, 2026

    Hey,
    The process is still ongoing. It has now been 10 days since it started.

    Thanks

    June 19, 2026

    Hey ​@thawng_5132 

    Sometimes we just have to start over. This should not happen of course. 
    When I have Use the Remove Background tool in most cases the process is/was almost immediate or a few mins to be clear.

    If it wasn’t I just simply started over, broke up my workflow into batches.

    Cheers

    Nate

    June 16, 2026

    Hey ​@thawng_5132 
    It depends on how busy the servers are. You have 199 images as well. That old Qs how long is a piece of string.

    cheers

    Nate

    Participant
    June 18, 2026

    Hey Nate,

    I would like to confirm if my understanding is correct. Are you saying that when the servers are busy, a process like this could potentially take months or years?

    Cheers,
    Thawng