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jimo1951
Participant
February 8, 2026
Question

Reset dates if I have 2 Firefly accounts

  • February 8, 2026
  • 1 reply
  • 9 views

I started a Firefly Standard account on Dec 4th 2025, then to increase the amount of Gen credits I added a Pro account on Dec 22nd.

When I check my remaining credits (which is a pain in itself because it always says “unable to load selection” and I have to go to my avatar etc repeatedly going in circles until I finally get the balance of my credits) anyway I've got two accounts but only see one reset date which is the 10th of each month. I read the date should be on the date you started the account, so anyone tell me why mine isn't and also how do i see info separately for each Firefly account ?

    1 reply

    jane-e
    Community Expert
    Community Expert
    February 9, 2026

    @jimo1951 

    Your question is about Firefly, but you posted to the Photoshop forum. Please ask in the Firefly forum:

    https://community.adobe.com/p/firefly

     

    The forum rejects duplicate posts, so reword your question a bit.

     

    Jane