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felipe_3434
Participant
April 13, 2026
Question

se supone que tengo credito ilimitado en firefly y ahora me dice que no me quedan creditos

  • April 13, 2026
  • 1 reply
  • 10 views

se supone que tengo credito ilimitado en firefly y ahora me dice que no me quedan creditos

    1 reply

    Hajar Toutsi
    Community Manager
    Community Manager
    April 13, 2026

    Hi felipe_3434
    Thanks for bringing this up!

    To help figure out what’s going on, could you let us know which Adobe plan you’re on? It would also be super helpful if you can share a screenshot of your credits balance and reset date, you’ll find those under your Account icon in the top right of the Firefly page. Make sure to cover any personal info like your email before posting.

    Once we have that, we’ll be able to clear things up for you!

    Hajar

    [Moved to questions]