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June 4, 2026
Answered

SE SUPONE QUE TENGO GENERACIONES ILIMITADAS EN MODELOS DE VIDEOS PERO ME ESTÁN CONSUMIENDO CRÉDITOS NO ENTIENDO PORQUE ESTAN ANUNCIANDO ALGO QUE NO SE ENTIENDE COMO USAR.

  • June 4, 2026
  • 1 reply
  • 12 views

HICE LA COMPRA DE LA SUSCRIPCIÓN EN LA CUAL VENÍA FUNCIONES ILIMITADAS Y GENERACIONES ILIMITADAS DE VIDEO Y NO ME LO ESTÁN CUMPLIENDO.

    Correct answer Hajar Toutsi

    Hi Jesus Abraham24910873rvi4,
    Thanks for bringing this to our attention.

    For eligible users (Individual plans for Firefly Pro, Firefly Pro Plus, Firefly Premium, 4,000 Credits, 7,000 Credits, 10,000 Credits, and 50,000 Credits), the promotion offers unlimited generations which vary based on model and resolution. 

    Check this article for more details on this topic. Let us know if you have any other questions.

    Hajar
    [Moved to questions]

    1 reply

    Hajar Toutsi
    Community Manager
    Hajar ToutsiCommunity ManagerCorrect answer
    Community Manager
    June 10, 2026

    Hi Jesus Abraham24910873rvi4,
    Thanks for bringing this to our attention.

    For eligible users (Individual plans for Firefly Pro, Firefly Pro Plus, Firefly Premium, 4,000 Credits, 7,000 Credits, 10,000 Credits, and 50,000 Credits), the promotion offers unlimited generations which vary based on model and resolution. 

    Check this article for more details on this topic. Let us know if you have any other questions.

    Hajar
    [Moved to questions]