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Participant
July 8, 2026
Question

Seedance 2.0: The model you're using is currently unavailable. Please try again later.

  • July 8, 2026
  • 2 replies
  • 31 views

Eventhough I have enough credits on my PRO PLUS plan, Seedance 2.0 does not generate video, having below response:
tried in different times, morning, noon, night- always same.
Can you please suggest something? Let me know if this is a recent and common issue.

 

    2 replies

    Participant
    July 10, 2026

    hola por que no me deja usar seedance 2.0 si ya pague el plan me dice que esa herramienta no esta disponible entonces para que la ponen para usar si no esta disponible
    no me deja usar seedance 2.0 si ya pague el plan 

     

    Hajar Toutsi
    Community Manager
    Community Manager
    July 10, 2026

    Hi jesus,
    Thank you for reaching out and bringing this to our attention.
     

    To help us get a better understanding of what's going on, are you also experiencing the error only when you try to upload a reference image?
    Let us know. Your confirmation will be of a great use to us.

    Hajar
    [Moved to questions]

    Hajar Toutsi
    Community Manager
    Community Manager
    July 8, 2026

    Hi hyalki,

    I'm so sorry to hear you're running into this issue with Seedance 2.0.

    Since you are consistently getting the "model currently unavailable" message across different times of the day, I have escalated this directly to our product and engineering teams to investigate what might be causing the error for this specific model.

    I will keep an eye on this and update you right here as soon as we have more information or a resolution. Thank you for your patience while we get this sorted out!

    Hajar

    hyalkiAuthor
    Participant
    July 10, 2026

    It has been 3 days, and the issue has not been resolved. please let me know if this is an issue for only me or a common one.