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Valerie33738250ggzg
Participant
January 12, 2026
Question

"Something Went Wrong" Error Constantly

  • January 12, 2026
  • 1 reply
  • 82 views

Every time I try to use any model that isn't an Adobe model I get this "something went wrong" image. As you can see in the example I just typed "dog" and it gives me this, it's like this for every prompt. Please offer advice.

1 reply

droopydog500
Community Manager
droopydog500Community Manager
Community Manager
January 12, 2026

Hello @Valerie33738250ggzg,

Thank you for your message. 

Unfortunately, that error can be from multiple causes, so we need to see more than just the error message.  Please show us a screen shot of the full browser window where the left panel, prompt box on the bottom, and your avatar in the upper right are visible.

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
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