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Participant
October 25, 2026
Question

Sorry, Adobe Firefly isn't available in your region.

Firefly started showing “Sorry, Adobe Firefly isn't available in your region.” after I back from China.

I tried to use “Change Region” to switch country in the account overview already but it doesn’t work.

    2 replies

    Monika Gause
    Community Expert
    Community Expert
    October 25, 2026

    Which country are you in?

    Which country have you registered your account in?

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    Participant
    October 25, 2026

    Supposed to be Hong Kong

    I can use it normally before I went to mainland China.

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