"Sorry, our servers are melting right now. Too many people are generating - standby and we'll be back soon." message appearing.

I keep getting this message too

Hi Ellie24409054lgc6,

Thank you for reaching out.

The error message indicates a temporary server overload, so the best first step is to wait a short while and then try again. These issues are usually resolved quickly.
If the problem continues, you can also try:

• Clearing your browser cache and cookies: this can sometimes resolve access issues.

• Using a different browser or device: to rule out browser‑specific problems.

• Checking your network or firewall settings: if you suspect they might be blocking access.
  
  

Please let us know if you’re able to resume generation after waiting or trying these steps.

Hajar

[Moved to questions]