Lucian29199880yzw3

Participant

Question

Storage and loss of credits

Forum|Forum|3 days ago
May 29, 2026
2 replies
5 views

I am constantly being told I am out of storage, however I have nothing in my files, nothing in my history, everything is cleared. I also generated a few image to video where I lost credits, videos show as generated but I cannot see them but credits are gone.

Community Manager

Community Manager

Hi @Lucian29199880yzw3,

If you are out of storage space, check in these areas for content that could be deleted:

My best,

droopy

Adobe Community Expert (not an Adobe employee)

Community Expert

Hey @Lucian29199880yzw3

Could you have a look under your storage in Adobe Creative Cloud App?

If you are still see 0, please make a screen recording?

Cheers

Nate