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DanielMc81
Participant
May 2, 2026
Answered

Subscription not working

I paid for Adobe firefly on the 22nd of April, I was promised unlimited partner generations until the 20th of May... I tried to generate 1 video, I did not work then it said 0/750 credits left. Unlimited generations what does that mean? I contacted the app support email via Google play 2 times and now response, I left 2 negative reviews on google play. Left 2 negative comments on the firefly post on Facebook and here we are still in the same situation what a useless company fix the issue, you have wasted so much of my time I want compensation for the time lost and I want 6 months free or I will never use firefly again.

    N8.
    N8.Correct answer
    May 2, 2026

    Hey ​@DanielMc81 

     

    Each plan is entitled to different Unlimited Generations. The link below shows the breakdown of what is included in each plan.
    Firefly Promotion till May 20th, 2026

    Cheers

    Nate

    1 reply

    N8.
    Community Expert
    N8.Community ExpertCorrect answer
    May 2, 2026

    Hey ​@DanielMc81 

     

    Each plan is entitled to different Unlimited Generations. The link below shows the breakdown of what is included in each plan.
    Firefly Promotion till May 20th, 2026

    Cheers

    Nate

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