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Iacopopazzaglia
Iacopopazzaglia
Participant
January 27, 2026
Question

TECHNICAL BUG: Veo 3.1/3.0 Frame Mode Failing Consistently

  • January 27, 2026
  • 1 reply
  • 22 views

Veo 3.1/3.0 video generation fails 100% of the time when using keyframe modes (first frame/last frame/both). System consumes credits, loads for ~2 minutes, then shows generic error without specific message. Credits are NOT refunded. Issue reproducible across browsers, image formats, and prompts. Text-to-video (no keyframes) works correctly. Requesting urgent fix, credit refund, and ETA for resolution.

      1 reply

      Kartika Rawat
      Community Manager
      Kartika RawatCommunity Manager
      Community Manager
      January 28, 2026

      Hi ​@Iacopopazzaglia!

      Sorry about the issue. What error are you seeing? Could you share the prompt and the reference image? 

      Let us know. Happy to help.

      Thanks, 

      Kartika

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