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alfab14275897
Participant
July 7, 2026
Answered

Tengo creditos del mes anterior, realice pago del nuevo mes y no veo reflejado el incremento de 2000 creditos

  • July 7, 2026
  • 2 replies
  • 17 views

Tengo creditos del mes anterior, realice pago del nuevo mes y no veo reflejado el incremento de 2000 creditos.

Las imágenes y videos son excelentes, solo quisiera entender como pedir algo con calidad cinematográfica porque logro mejores imagenes con esta expresión en la aplicación Chatgpt. Esta es la solicitud en ambas aplicaciones:Crea un fondo de pantalla parac pc de un tamaño de 1600 x 900 dpi con las siguientes características: Pulpo gigante en un abismo con poca luz y vegetación marina a su alrededor al fondo esta una nave alienigena estacionada con algunas luces amarillas y azules en su fuselaje.
Los tripulantes de la nave están detectanto una amenaza y enfocan un haz luminoso hacia la enorme criatura. La imagen es realista y tiene calidad cinematográfica.

 

    Correct answer droopydog500

    Hi ​@alfab14275897,

     

    Credits appear on the anniversary date of your plan. You can see that date on the accounts page at https://account.adobe.com/plans. For example:

    The anniversary date here is June 6, so every June 6 is when the credits are refreshed. If you have multiple plans with credits, each plan refreshes the credits from that plan on the plan’s anniversary date. You do not receive all the credits on the same date.

     

        droopy

    2 replies

    droopydog500
    Community Expert
    droopydog500Community ExpertCorrect answer
    Community Expert
    July 14, 2026

    Hi ​@alfab14275897,

     

    Credits appear on the anniversary date of your plan. You can see that date on the accounts page at https://account.adobe.com/plans. For example:

    The anniversary date here is June 6, so every June 6 is when the credits are refreshed. If you have multiple plans with credits, each plan refreshes the credits from that plan on the plan’s anniversary date. You do not receive all the credits on the same date.

     

        droopy

    Adobe Community Expert (not an Adobe employee)
    July 9, 2026

    Hey ​@alfab14275897 

    You seem to have 2 requests.
    Regarding your credits, please make a separate post in Questions

    There are different models that do well w cinematic videos. Just make sure that the original image is of high quality. Meaning you may need to use a few different applications: PS, Illustrator and such to achieve the results you want.

    Cheers

    Nate