The edit image with AI is not working, repeatedly gives message "Something went wrong Please try again later."

Hi Inespinto,
Thanks for taking the time to write to us.

Helps help you by providing the following details:

• A Full Screenshot: Please provide a screenshot of your entire browser or application window, including your avatar in the upper right corner. Many errors have multiple causes; seeing the full context is much more helpful than a zoomed-in image of the error message alone.

• System Details: Specify your Operating System (OS) and Browser (including version numbers).

• Workflow Context:

  • Which Edit tool were you using? (e.g., Upscale, Remove, Prompt, etc.) 

  • Which model was selected? (e.g., Firefly Image 3, Image 4 Ultra, Imagen 3).

  • The full prompt you were using.

  • Copies of any reference images, keyframes, or original images used.

Let us know once you have the details ready, we’ll be happy to assist you.

Hajar
[Moved to questions]