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akshuthula
Participant
February 2, 2026
Question

The Firefly UI is literally handing when you submit a prompt.

  • February 2, 2026
  • 1 reply
  • 30 views

 

    1 reply

    droopydog500
    Community Manager
    Community Manager
    February 3, 2026

    I am not sure I understand your question. Can you please explain in more detail?

     

        droopy

    Adobe Community Expert (not an Adobe employee)
    akshuthula
    Participant
    February 3, 2026

    I apologize for the confusion, I spelled it wrong. The Firefly UI hangs when I submit a prompt. It takes more than 5 minutes before it can even generate an image. 

    droopydog500
    Community Manager
    Community Manager
    February 4, 2026

    Can you please share a screen shot of the full browser window?  Can you try another browser as a test and see if that has the same problem? That can help isolate whether a browser extension is interfering (which is a common problem).

     

        droopy

    Adobe Community Expert (not an Adobe employee)