The image quality is noticeably blurry. What could be the reason? Is it because I didn't subscribe

Hi @Eric Hong, 

Thanks so much for reaching out and for trying Firefly.  I’m really sorry that your images are looking blurry; that’s definitely not the experience we want you to have.

The good news is that this is usually not caused by a missing additional membership. Firefly can create sharp images even on standard plans, so you don’t need an additional subscription just to get clear quality.​

Blurry results most often come from things like:

• Viewing only the small preview instead of the full‑size download.

• Generating in a faster/low‑resolution mode or not using any “upscale” / “enhance details” option where available.​

• Downloading a screenshot of the browser instead of the actual image file.​

When you have a moment, could you please share:

• Which Firefly surface you’re using (Firefly web, Photoshop, Express, etc.)

• The pixel size of one of the downloaded images (for example: 1792×1024, 2000×2000, etc.)
  
  With that info, the team can check whether you’re hitting a resolution limit, using a fast/preview mode, or running into a bug, and then guide you to the sharpest possible output for your use case