The number of credits being used is missing.

Forum|Forum|4 months ago
January 10, 2026
3 replies
82 views

The number of credits being used for video creation are not showing in the bottom right. This info is key in determining which product I use (eg Veo 3.1, Ray3, etc), length of video and frame resolution. Without it, the use of the product is fully compromised -- unusable. Is this a bug, or? Your kind help appreciated.

Credits and Subscription

Correct answer droopydog500

Hello @47386754,

Thank you for your message.

Try doing a hard reset of the browser by holding <SHIFT> and pressing the reload button. If that does not work, please tell us your OS and browser and include a screen shot of the full browser window with the problem.

Thanks,
droopy

droopydog500

Correct answer

Community Manager

Hello @47386754,

Thank you for your message.

Try doing a hard reset of the browser by holding <SHIFT> and pressing the reload button. If that does not work, please tell us your OS and browser and include a screen shot of the full browser window with the problem.

Thanks,
droopy

Adobe Community Expert (not an Adobe employee)