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aardvark_1978
Participant
May 6, 2026
Question

The text in the graphic generated made no sense and is unusable. Can I have my credits back?

  • May 6, 2026
  • 1 reply
  • 9 views

I submitted three screenshots of a document to produce a graphic. The graphic produced created jumbled text that made absolutely no sense and the graphic is unusable. Therefore I’d like my credits back please

 

    1 reply

    May 6, 2026

    Hey ​@aardvark_1978 

    Unfortunately, credits are the cost of each generation, so they can’t be refunded for unwanted outcomes. That said, we’d love to help you get closer to the results you want.

     

    If you come across results that don’t look accurate, you can also submit feedback directly by clicking the thumbs‑down icon when hovering over the image. That feedback goes straight to the team and helps improve the behavior over time.

    In cases like this, I Prefer to add my own Text in Adobe Express, Photoshop, or Illustrator. This way I get consistent results.
    Adobe Express
    Adobe Express is a free app with premium features.

     

    Cheers

    Nate