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Participant
September 1, 2026
Answered

This doesnt generate the video, and still consume the credits, it just still charging. I tried twice with Kling Omni

  • September 1, 2026
  • 1 reply
  • 15 views

It just still charging after many many minutes

Correct answer Kartika Rawat

Hi Spirited_Gema540!

I'm sorry to hear that. Could you share a screenshot of the error message? If you get error while generating, the credits will be restored in your account soon. Please check your account for confirmation.


Let us know. Happy to investigate
Kartika

1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity ManagerCorrect answer
Community Manager
September 1, 2026

Hi Spirited_Gema540!

I'm sorry to hear that. Could you share a screenshot of the error message? If you get error while generating, the credits will be restored in your account soon. Please check your account for confirmation.


Let us know. Happy to investigate
Kartika