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bishwajit89
Participant
April 6, 2026
Question

This image has Content Credentials that indicate it can't be used with generative AI features.

  • April 6, 2026
  • 1 reply
  • 40 views

whenever I am uploading an image in adobe firefly I am getting below error irrespective of the imege type
This image has Content Credentials that indicate it can't be used with generative AI features.

    1 reply

    Hajar Toutsi
    Community Manager
    Community Manager
    April 6, 2026

    Hi bishwajit89,
    Thanks for reporting this issue.

    The error you’re seeing is probably a false flag linked to Content Credentials metadata. Could you share one of the images that triggers the error so we can test it? It would also help to know your browser and operating system.
     

    In the meantime, you might try saving the image in a different format (like JPG) or re‑saving it to strip metadata before uploading, as this has worked for some users.

    If nothing worked, please come back to us so we’ll flag this to the product team, to resolve the issue as soon as possible

    Hajar
    [Moved to questions]