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dvd_4761
Participant
July 18, 2025
Question

Translate a video

  • July 18, 2025
  • 1 reply
  • 65 views

I was translating a video with the free trial but the video didn't work and it has been corrupted, it's just that when I tried to translate it again it tells me that I have to pay but I can't download the grtis video so I don't want to pay but I can't do anything

    1 reply

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    July 21, 2025

    Thanks for reaching out! We're sorry to hear about the issue with your video translation. Do you see any error messages? If your video was corrupted during the translation attempt, and you're unable to reprocess it due to hitting the free trial limit, we’d be happy to take a closer look. 

     

    Let us know.
    ^KR

     

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